Privacy Policy
1. Introduction
ConvertLuxe is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our online file conversion and optimization services at convertluxe.beeznez.com.
We operate with a strong privacy-by-design approach and comply fully with the General Data Protection Regulation (GDPR), as well as other applicable data protection laws.
2. Core Privacy Commitment – We Do Not Store Your Files
Most important fact: ConvertLuxe does not store, retain, or keep copies of any files you upload after processing is complete.
All files are processed in memory only and are automatically and permanently deleted from our systems within minutes after you download the result or the processing session ends.
3. Information We Collect
3.1. Data collected during file processing
- Temporary file data required for conversion (deleted immediately after processing)
- Technical metadata: file type, file size, conversion type
- IP address (used temporarily for security and abuse prevention)
- Browser type and operating system (for compatibility and analytics)
3.2. No personal identifiers required
We do not require you to create an account, provide your name, email address, or any other personally identifiable information to use our core conversion services.
3.3. Analytics data
We use privacy-respecting analytics tools with minimal data collection. No full fingerprinting is performed. You can opt out of non-essential tracking via our cookie consent banner.
4. How We Use Your Information
- To provide and improve the file conversion service
- To prevent abuse, spam, and malicious usage
- To generate anonymized aggregate statistics (no personal data involved)
- To respond to support requests when you voluntarily contact us
5. Data Sharing & Third Parties
We do not sell, rent, or trade any user data. We do not share identifiable information with marketing or advertising companies.
We use trusted infrastructure providers (cloud hosting, CDN) that are bound by strict data processing agreements and may temporarily see encrypted processing data during operation. These providers are GDPR-compliant.
6. Data Retention
- Files: deleted immediately after processing (usually within minutes)
- Technical logs: retained for a maximum of 7–14 days for security purposes, then deleted
- Support communications: retained only as long as necessary to resolve your inquiry
- Anonymized statistics: retained indefinitely in aggregated, non-identifiable form
7. Your GDPR Rights
Under the General Data Protection Regulation, you have the following rights:
- Right to access any personal data we hold about you
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right not to be subject to automated decision-making
To exercise any of these rights, please contact us at:
Email: abdurrouf751@beeznez.com
We will respond to your request within one month (extendable under GDPR rules in complex cases).
8. Security Measures
- End-to-end encryption (TLS 1.3) for all data in transit
- Isolated processing environments for each conversion
- Regular security audits and vulnerability scanning
- Secure development practices and dependency monitoring
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the last update will always appear at the top of this page. Significant changes will be communicated via a notice on our website.
10. Contact
If you have any questions about this Privacy Policy or our data practices, please contact:
Privacy inquiries: abdurrouf751@beeznez.com